DRAFT – to be checked by HiboCare's legal adviser before publishing. Remove this line once approved.
Privacy policy
Last updated: [DATE]
Who we are
This website is run by HiboCare International Ltd (company number 13341379), 128 City Road, London EC1V 2NX, United Kingdom ("HiboCare", "we", "us"). We are the controller of the personal information described in this policy. If you have any questions, email info@hibocare.com.
What we collect
When you fill in a form on this website, we collect the details you give us: your name, organisation, email address, phone number, role, building type or number of units, and your message.
When you email us, we keep your email address and the content of your messages.
When you visit the website, our hosting provider collects basic technical information, such as your IP address, browser type, device and the pages you view. This keeps the site secure and working properly. See our Cookie policy for more detail.
How we use your information
We use your information to reply to your enquiry, arrange a consultation, send you information you have asked for, keep a record of our conversations, and run and improve this website. If you are a business contact, we may also send you occasional updates about HiboScreen. You can opt out at any time.
Our legal basis
We rely on our legitimate interests to respond to business enquiries and keep in touch with business contacts. Where we need your consent, for example for non-essential cookies, we will ask for it first, and you can withdraw it at any time. Where you ask us for a quote or proposal, we process your information to take steps before entering into a contract.
Who we share it with
We only share your information with companies that help us run our business, such as our website host (Wix), our email provider and our customer database provider. If your enquiry comes from a market where an authorised HiboCare partner looks after customers, we may pass your enquiry to that partner so they can respond. We never sell your personal information.
International transfers
Some of our providers store information outside the UK, for example in the United States or the European Economic Area. Where this happens, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or standard contractual clauses.
How long we keep it
We keep enquiry information for up to [2] years after our last contact with you, unless we need it longer for an ongoing business relationship or a legal reason.
Your rights
You can ask us to give you a copy of your information, correct it, delete it, limit how we use it, or move it to another provider. You can also object to how we use it, and opt out of marketing at any time. To make a request, email info@hibocare.com. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ico.org.uk).
Cookies
We use a small number of cookies to make this website work. Our Cookie policy explains which ones and how to manage them.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
DRAFT – to be checked by HiboCare's legal adviser before publishing. Remove this line once approved.
Privacy policy
Last updated: [DATE]
Who we are
This website is run by HiboCare International Ltd (company number 13341379), 128 City Road, London EC1V 2NX, United Kingdom ("HiboCare", "we", "us"). We are the controller of the personal information described in this policy. If you have any questions, email info@hibocare.com.
What we collect
When you fill in a form on this website, we collect the details you give us: your name, organisation, email address, phone number, role, building type or number of units, and your message.
When you email us, we keep your email address and the content of your messages.
When you visit the website, our hosting provider collects basic technical information, such as your IP address, browser type, device and the pages you view. This keeps the site secure and working properly. See our Cookie policy for more detail.
How we use your information
We use your information to reply to your enquiry, arrange a consultation, send you information you have asked for, keep a record of our conversations, and run and improve this website. If you are a business contact, we may also send you occasional updates about HiboScreen. You can opt out at any time.
Our legal basis
We rely on our legitimate interests to respond to business enquiries and keep in touch with business contacts. Where we need your consent, for example for non-essential cookies, we will ask for it first, and you can withdraw it at any time. Where you ask us for a quote or proposal, we process your information to take steps before entering into a contract.
Who we share it with
We only share your information with companies that help us run our business, such as our website host (Wix), our email provider and our customer database provider. If your enquiry comes from a market where an authorised HiboCare partner looks after customers, we may pass your enquiry to that partner so they can respond. We never sell your personal information.
International transfers
Some of our providers store information outside the UK, for example in the United States or the European Economic Area. Where this happens, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or standard contractual clauses.
How long we keep it
We keep enquiry information for up to [2] years after our last contact with you, unless we need it longer for an ongoing business relationship or a legal reason.
Your rights
You can ask us to give you a copy of your information, correct it, delete it, limit how we use it, or move it to another provider. You can also object to how we use it, and opt out of marketing at any time. To make a request, email info@hibocare.com. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ico.org.uk).
Cookies
We use a small number of cookies to make this website work. Our Cookie policy explains which ones and how to manage them.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.